FAQ

At JaLaes Jugnle, we pack fun, fun and more fun into a space for kids and adults to enjoy!

Can we host birthday parties?

Absolutely!

We have the perfect space for children ages 1-12 to play, run and ride.  We require one chaperone for every 8 children, a signed waiver before any child plays in our space, and every child and adult must wear socks.

Can I schedule a field trip?

Our facility is available during business hours (Monday-Friday 10:00am-9:00pm) for field trips up to 15 children but more can be accommodated based on different size groups. All field trips must be scheduled ahead of time. Field Trips are typically scheduled on non heavy traffic days Monday – Thursday but exceptions can be made in certain case by case basis. We only allow one field trip at a time in our space. Refunds for 'no-shows' are not provided but in case of emergency can be rescheduled.

How many chaperones do I need?

A ratio of one adult (admitted FREE) for every 8 students. Chaperones must stay with their children at all times and are responsible for the conduct of the children they are accompanying.

What is the Payment Policy?

We accept cash, debit, Apple pay and Samsung pay. The price of birthday parties very base on the package you decide is best for your party.  The total fee for a field trip is $150 for 2 hours for a base trip. A non-refundable deposit $50 is due to secure the date and time. The remaining balance is due the day of the scheduled visit. Should more children than the reserved number attend on the field trip day, they can be paid for upon arrival in one payment. A discounted price is given for multiple scheduled trips.

Can you accommodate visitors with special needs?

Children and adults alike with disabilities can experience and enjoy Ja'Lae's Jungle Gym. If you have questions or require assistance during your visit, please ask a staff member.

What about food?

We have seating for 15+ students at a time but you may need to stagger your lunch times to accommodate everyone. Pizza or catering can be arranged ahed of time for an additional fee.

For a birthday party there are packages that include pizza but other arrangements can be made for catering. Families are allowed to bring other foods as well.

Please note that all children and adults must wear socks in our facility.

How do I schedule?

All parties or field trips must be scheduled with Ja'Lae's Jugle Gym ahead of time by emailing jljunglerides@gmail.com or calling 614-859-0883 or stop in. We are located inside of The Mall at Tuttle Crossing Dublin, Oh on the 2nd floor next to the elevators. Please include the following information in your email:

  • Organization's or contact persons name and contact information;
  • Desired date and time of party or field trip;
  • Expected number of children; 

Your email does not confirm your reservation. You must sign a contract and pay a deposit to reserve the space for your field trip. For every child that enters our space, we MUST have a signed waiver. Children without a signed waiver will not be allowed to participate.

What else do I need to know?

  • ALL CHILDREN AND ADULTS MUST WEAR SOCKS IN OUR SPACE AT ALL TIMES!
  • Please arrive promptly at your scheduled time. If your group is late, your departure time will stay the same and extended field trip will not be given. Groups must leave promptly at the scheduled departure time.
  • We expect children and adults to be courteous, kind, and respectful to others and our space.
  • Food and drink are NOT allowed in the play areas.
  • We reserve the right to ask any group, child, educator, or chaperone to leave.